[FortiWLC-50D 8.5 Build 6] How to troubleshoot performance issues with video conferencing

[rvtkruys]

Hi,

I am normally experienced with Aerohive products and now I have to learn FortiWLC :)

I am dealing with an issue, where video conference sessions are either lacking performance and/or experiencing connection droppings. I am studying the Configuration Guide of FortiNet, but ran into some other questions.

[ol]

Where can I manage/upload the floormap and pinpoint the APs in the building?

Where should I start with analyzing the cause of the issue regarding video conferencing?[/ol]

I know these may seem like idiotic questions, but one must start somewhere.

I have already confirmed that IGMP Snooping is enabled. See below:

[code lang=vb]show igmp-snoop
IGMP Snoop
                                                                             
IGMP Snoop Enable/Disable : enable
IGMP Snoop expiration timer period : 300

I have searched the Internet, but can't find any relevant leads to a similar environment. I hope you could point me in the right direction.

with kind regards,

Roland