I have a FortiVoice 20E4 and I want to do the following: When an external caller is calling to my number, an IVR will play that mentions some numbers, and, for example, when the caller presses the number 6, then a PIN (6-digit) will be requested. If the caller types the correct 6-digit PIN then it will connect to the corresponding internal extension.
For example, the external caller presses 6, then 123456 (the PIN), and that connects them to the internal extension 111. If the external caller inserts the PIN 654321, then that connects them to the internal extension 222, etc.
So practically when an external caller is calling, there will be a matching of PINs to internal extensions.
How can this be done in FortiVoice? I was thinking as a band-aid solution to put 6 fake IVRs and connect from the 1st number to the 2nd, etc., essentially making the PIN with 5 connections. Is there a better way to do this?