FortiVoice 20E4 - Can't Log In to User Portal - St...

Support Forum

The Forums are a place to find answers on a range of Fortinet products from peers and product experts.

I just inherited a 20E4. Apparently it has been a while since anyone logged into a User Portal. When I tried, I got a dialog box that says "Softclient API login succeeded." Screenshot attached. When you click "OK", it just goes back to the login screen.

I'm remote to this PBX and I'm hesitant to reboot without being there. Any suggestions? There are no problems accessing the administration portal, however, there are some panels that don't show because they are Flash. This unit is running 5.3.22 firmware.

26 KB

1420

0 REPLIES 0

Top Kudoed Authors

User

Count

1740

1108

752

447

240

Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Terms of Service
Privacy Policy
GDPR
Cookie Settings

FortiVoice 20E4 - Can't Log In to User Portal - Strange Dialog Box

Nominate a Forum Post for Knowledge Article Creation