FortiToken re-send activation email via FortiManager

[JFer]

Hi folks,

is there any way to re-send the activation email via FortiManager? The customer says it happens very often that this email is not received when a new user is added. When I tested it, email sending from FortiGate (version 7.4.8) worked fine.

Platform Type : FMG-VM64
Version : v7.4.7-build2685 250527 (GA.M)

I know how to re-send the activation email from FortiGate and I also know how to find the activation code in the logs on FortiGate. I'm only asking if there is a way on FMG for this one customer.

Many thanks in advance!

FortiManager FortiToken 

[farhanahmed]

You can do it by running a script from FortiManager, set the script run on 'Remote FortiGate Directly (via CLI)' and use the command below:

execute fortitoken-mobile renew <Token-SN>

For hardware:
execute fortitoken activate <Token-SN>