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focus11
New Contributor

FortiSwitch offline

Hi all,

 

I have added one FortiSwitch, but it always offline, how to get it online?

 
 

foritgate.png

10 REPLIES 10
dbu
Staff
Staff

Hi @focus11 ,
Have a look at this troubleshooting guide as it might help :

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Fix-FortiSwitch-showing-with-the-Off...

Regards!
If you have found a solution, please like and accept it to make it easily accessible for others.
focus11
New Contributor

 

it was fortilink is not up, please check physical connection.

fortigate.png

cravikumar

Is "auto-discovery-fortilink" enabled on the interfaces members of the fortlink?

P R Chaitanya
AEK

Hi @focus11 

Try to plug the cable from FortiGate to FortiSwitch in a port with FortiLink logo.

 

FortiLink.png

 

And ensure that the FG port that is connected to the switch is included in your FG's FortiLink interface.

AEK
AEK
focus11
New Contributor

this was no FortiLink logo in my switch

AEK

Hi Focus

Then on your Fortiswitch do the following on the port id connected to FortiGate:

config switch interface
edit portX
set auto-discovery-fortilink enable
end

 

AEK
AEK
lgupta
Staff
Staff

Hello
I would suggest you to please factory reset the switch (exe factoryreset) and follow the link to add the switch again:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-add-connect-FortiSwitch-to-FortiGat...

Thank you!

Best regards,

-lgupta



If you feel the above steps helped to resolve the issue mark the reply as solved so that other customers can get it easily while searching on similar scenarios.
focus11
New Contributor

I have tried this seems doesn't work.

hbac

Hi @focus11,

 

Have you tried different cables and different ports? Do you see any link lights? 

 

Regards, 

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