FortiSwitch offline

[focus11]

Hi all,

I have added one FortiSwitch, but it always offline, how to get it online?

[dbu]

Hi @focus11 ,
Have a look at this troubleshooting guide as it might help :

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Fix-FortiSwitch-showing-with-the-Off...

[focus11]

it was fortilink is not up, please check physical connection.

[cravikumar]

Is "auto-discovery-fortilink" enabled on the interfaces members of the fortlink?

[AEK]

Hi @focus11 

Try to plug the cable from FortiGate to FortiSwitch in a port with FortiLink logo.

And ensure that the FG port that is connected to the switch is included in your FG's FortiLink interface.

[focus11]

this was no FortiLink logo in my switch

[AEK]

Hi Focus

Then on your Fortiswitch do the following on the port id connected to FortiGate:

config switch interface
edit portX
  set auto-discovery-fortilink enable
end

[lgupta]

Hello
I would suggest you to please factory reset the switch (exe factoryreset) and follow the link to add the switch again:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-add-connect-FortiSwitch-to-FortiGat...

Thank you!

[focus11]

I have tried this seems doesn't work.

[hbac]

Hi @focus11,

Have you tried different cables and different ports? Do you see any link lights? 

Regards,