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Muri
New Contributor III

FortiSandbox - [Scan Notification] Attachments are held for scanning

Hello,

one of our customers will like to know if is possible to setup FortiMail FortiSandbox configuration so, that it will not prepend "[Scan Notification] Attachments are held for scanning" text to body and subject, when the message will be processed in the fortimail sandbox for a long time?

 

Thanks

Marko

5 REPLIES 5
Anthony_E
Community Manager
Community Manager

Hello Marko,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello Marko,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Anthony-Fortinet Community Team.
srahmat
Staff
Staff

Hi,

Did you have any screen capture for that.

You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus...

Muri
New Contributor III

2024-03-28_09h47_23.png

this document that you provided doesn't help regarding this

srahmat
Staff
Staff

Hi,

You can try disable the send notification Security > Disarm & Reconstruction > Attachment.

Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-d...

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