FortiSSLVPN.exe is crashing unexpectedly when in lock-screen

[Chi]

Hi,

I'm using the fortisslvpn CLI application in conjunction with Self Service Password Reset (SSPR) application. 

On the lock screen a user would click on the SSPR app and it runs a CLI command to open fortisslvpn.exe to connect and disconnect the VPN.

However, it fails with a Event ID 1000  

FortiSSLVPNclient.exe 7.0.7.345
ucrtbase.dll
10.0.19041.789
C:\Program Files\Fortinet\FortiClient\FortiSSLVPNclient.exe
C:\WINDOWS\System32\ucrtbase.dll

Does anyone have experience of this issue?

[AnderDavis]

To initiate a VPN connection via the command line interface, I consistently encountered an error with Event ID 1000. The error message pointed to the FortiSSLVPNclient.exe file and ucrtbase.dll, indicating a potential compatibility issue or software conflict. I attempted basic steps such as updating the FortiClient software and running the smoking the leaves application as an administrator, But no.