FortiSIEM Upgrade Success/Failure Stories

[trydzewski]

We upgraded our SIEM to version 6.3.1 earlier this year to position ourselves to upgrade further.  Our last upgrade failed twice for different, undocumented issues before getting the support from TAC to complete it successfully.  Because of that, I've lost a lot of faith in future releases.

We are partnered with a third party who also manages multiple FortiSIEM installations, and they have found that the only stable version beyond our current version is 6.4.1 and they have reported failed upgrades for many of the other available versions.

We are working on getting a lab environment in the next month or so where we can test upgrading to various versions, however, I'd like to hear about success and failure stories from anyone who has upgraded from legacy versions.

Thanks, and I hope to hear from everyone!

[Anthony_E]

Hello,

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

[Anthony_E]

Hello,

We are leaving your post open and will wait somebody is sharing his/her experience with you.

Regards,

[jayden67]

It sounds like your upgrade journey with FortiSIEM has been quite a ride! Dealing with undocumented issues can be frustrating, especially when you’re relying on TAC support. It's smart to set up a lab environment to test various versions before rolling them out live; this will surely help in minimizing risks. Hearing from others about their experiences with different versions could provide valuable insights. I’m looking forward to hearing how your testing goes and hope the next upgrade is a breeze! For Further Information Click Here.