Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
andybarker
New Contributor II

FortiOS 7.4.2 Bug Causes IPsec VPN Tunnel Phase 2 Instability

I have had many site-to-site IPsec tunnels working fine for several years until I upgraded to FortiOS 7.4.2. Shortly afterward, my tunnels began dropping connections on random Phase 2 connections. I have had to bring down the phases or entire tunnel to get traffic flowing again many times. I opened a ticket with Fortinet and had three technicians working with me at various times but none found a solution.

 

I finally downgraded to 7.4.1 and all my problems went away. There is obviously a bug in 7.4.2 and I hope Fortinet finds and acknowledges it and fixes it for the next release.

72 REPLIES 72
itmega
New Contributor

Same problem here after upgrade from 7.2.5 to 7.4.3 (build 2573) ! when the next version for 7.4 will be available ?

SectorSheidl
New Contributor

I appear to be seeing the same problem on 7.0.14 on a 90G.

minheplus
New Contributor

Same problem here after upgrade from 7.4.1 to 7.4.3 (build 2573) on 401F ! when the next version for 7.4 will be available ?

BillH_FTNT

Hi @minheplus ,

What is your error output ? Can you share it here ? 

panixx
New Contributor II

What's the latest on this issue?  I keep getting bugged to upgrade to 7.4.3 but that's not happening until the site-to-site ipsec issue is resolved. Running a 200F here. 

Magnitude_8
New Contributor III

The bug still exists in 7.4.3 and it is my understanding that it will be fixed in 7.4.4 which should be released in the next couple weeks. This issue has Bug ID 1003830 and a workaround is provided in the release notes. Known issues | FortiGate / FortiOS 7.4.3 | Fortinet Document Library

panixx
New Contributor II

7.4.4 has been released and it looks as though this issue still has not been resolved. Known issues still seems to state to use the work around.

 

Just trying to keep this post updated. 

RepareIT
New Contributor II

Thanks for the update, it's indeed not fixed in 7.4.4

pfit
New Contributor

I also updated to 7.4.4 and still have the same problem. 

Brustolin
New Contributor II

I also updated to 7.4.4 and still have the same problem.
But we have the problem with many other things besides IPSec

Bruno Brustolin
Cloud Engineer
Bruno BrustolinCloud Engineer
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors