FortiOS 5.4 and Fortigate 100D - Problem with GUI access (https) and virtualIP

[luca_vasini]

Hello everyone, 

I have a problem after updating my fortigate 100D from version 5.2.3 to 5.4. From outside the network I can't access the router (https://router.domain.it) not even to VirtualIP created (https://router.domain.it:1111).. before the 5.2.3 version everything worked.

Can you help me?

thank you very much.

Luca

[Jeff_FTNT]

Upgrade from version 5.2.3 to 5.4 directly is not recommandation step.

You may check the FGT policy after upgrade, especially focus on "service" using by policy, thanks.