Users are connecting to the corporate network with their LDAP credentials and I have configured their roles accordingly. However for some reason, about 1-2 out of every 10 users end up coming to FortiNAC-F with the NAC-Default role, even though they are in the correct LDAP group on AD. The correct behavior and what usually happens is that when a user connects for the first time, if they are a member of group X, they are assigned to the X role. The issue resolves by deleting the host registration from the NAC and when the user disconnects and reconnects to the network they get the correct role. What could be the reason?
User | Count |
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2588 | |
1380 | |
796 | |
658 | |
455 |
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