FortiLink not detecting FortiSwitch

[tschacherl]

I've got a Fortigate 60-E running 7.4.4 firmware. I'm trying to connect a Fortiswitch that was used on a Fortigate 30E. I have since factory reset the switch from the CLI. That all seemed to work. What doesn't work is that the 60E never detects the switch. I've tried to add the switch manually using the serial number of the switch but then it just shows as "offline." 

I've tried following other users with a similar issue but none of the suggestions have worked. 

Looking for suggestions on how to troubleshoot this. 

[janonuevo]

Hi tschacherl,

Try to run the following commands to diagnose the issue:
execute switch-controller get-conn-status <FortiSwitch_serial_number>

Also, please make sure that fortilink is enabled on the interface:
config system interface
edit <port>
set fortilink enable
end

You may also find this link helpful for troubleshooting:
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Fix-FortiSwitch-showing-with-the-Off...

[hbac]

Hi @tschacherl,

What is the version of FortiSwitch. Please make sure that it is compatible with FortiOS 7.4.4. 

Regards,