Help
Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
splint28
New Contributor

Created on ‎10-02-2019 07:55 AM

FortiGateCloud stuck on upgrade in progress - now can't deploy

Hi There,

 

I tried to upgrade my FG60e using the "upgrade" tab under management in FortiGateCloud. Nothing happened and I discovered that the "Firmware and General updates" just expired for this device. It is stuck at "Upgrade to v6.0.4, build 231 In Progress @ 2019-10-02". I tried cancel the upgrade, but that doesn't help either - it's still stuck.

 

Now I can't configure and deploy from the FortiGateCloud, since there is already a deploy in progress - the upgrade I assume. Working locally on the FG60e works fine.

 

How do I get it unstuck?

 

Regards, Nicolai

1489
0 Kudos
0 REPLIES 0
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors
View all
Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Social Media
Security Research
Company
News & Articles
Contact Us

Copyright 2024 Fortinet, Inc. All Rights Reserved.