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SecurityPlus
Contributor II

Created on ‎07-05-2019 02:07 PM

FortiGateCloud - 2FA

Is it possible to utilize two factor authentication (2FA) on the support.fortinet.com website? Or, is it possible to use 2FA on the Cloud Management pages. This would increase security?

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tanr
Valued Contributor II

Created on ‎07-05-2019 06:37 PM

Yes, you can set up 2FA on support.fortinet.com.  Might be more tricky if you've got multiple people accessing the same account.  There was a notice about this a while back at https://cookbook.fortinet.com/fortinet-support-portal-authentication-process-change-faq/, but the details may have changed again.

 

I use 2FA for the one remote FortiGate I manage with FortiCloud.  Wouldn't have any remote management without 2FA.

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tanr
Valued Contributor II

Created on ‎07-05-2019 06:37 PM

Yes, you can set up 2FA on support.fortinet.com.  Might be more tricky if you've got multiple people accessing the same account.  There was a notice about this a while back at https://cookbook.fortinet.com/fortinet-support-portal-authentication-process-change-faq/, but the details may have changed again.

 

I use 2FA for the one remote FortiGate I manage with FortiCloud.  Wouldn't have any remote management without 2FA.

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SecurityPlus
Contributor II
In response to tanr

Created on ‎07-05-2019 07:14 PM

Thank you!

 

I now see it via:

[ol]
  • Log on to the support.fortinet.com webpage
  • Click user name at top right corner of page
  • Click Settings
  • Click 2FA Settings[/ol]
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