FortiGate upgrade using FortiManager progress stuck 36%

[kyle-hsuan]

Hi

FortiManager use v7.4.3

please refer to the picture.

the process stuck in 36%

it seens like FMG not push the firmware to FGT.

if I wating one hours, the Progress Report show "upgrade image timeout"

I checked my other firewall, tcp 541 is allowed, but I don't see the FMG push firmware to FGT's log.

Thanks.

[smkml]

Hi @kyle-hsuan ,

Can you try to re-type the password of the FGT in device manager by right click on the device and choose edit:

At the same time, please disable the disk check from FMG cli:

config fmupdate fwm-setting
set auto-scan-fgt-disk disable
set check-fgt-disk disable
end

[FlorianFlux]

Hi, upgrading to FMG 7.4.4 solved the issue for me.

Hope this helps someone