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kyle-hsuan
New Contributor II

FortiGate upgrade using FortiManager progress stuck 36%

Hi

 

FortiManager use v7.4.3

please refer to the picture.

 

the process stuck in 36%

kylehsuan_1-1719046632044.png

 

kylehsuan_0-1719046568740.png

 

it seens like FMG not push the firmware to FGT.

if I wating one hours, the Progress Report show "upgrade image timeout"

kylehsuan_2-1719047006899.png

 

I checked my other firewall, tcp 541 is allowed, but I don't see the FMG push firmware to FGT's log.

 

Thanks.

 

 

1 REPLY 1
smkml
Staff
Staff

Hi @kyle-hsuan ,

 

Can you try to re-type the password of the FGT in device manager by right click on the device and choose edit:

 

edit admin user and password.png

At the same time, please disable the disk check from FMG cli:

 

config fmupdate fwm-setting
set auto-scan-fgt-disk disable
set check-fgt-disk disable
end

 

 

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