FortiGate-VM evaluation license register issues "curl forticare failed, 43"

[jejun]

FGT_VM64_KVM-v7.4.0.F-build2360-FORTINET.out.kvm

I downloaded this, but I can't register its evaluation license.

I got a message like the one below.

Requesting FortiCare Trial license, proxy:(null)
curl forticare failed, 43

I couldn't find the meaning of the error phrase anywhere.
Please help me.

Regards

-Jejun

[jejun]

I already checked it, but nothing was mentioned about my problem.

Regards

-Jejun

[Faiza_Emam_Delhi]

Hi ,

The error message you are receiving when trying to register the FortiGate-VM evaluation license ("curl forticare failed, 43") indicates that there is an issue with the curl command used to communicate with the FortiCare licensing server.

Here are a few troubleshooting steps you can try:

1. Check your network settings: Make sure that your FortiGate-VM is able to connect to the internet and that there are no network issues or firewalls blocking the connection.

2. Check your curl settings: Verify that the curl command is correctly configured on your FortiGate-VM. You can try running a different curl command to test the connection, such as "curl http://www.google.com".

3. Try a different license file: If the issue persists, try downloading a different evaluation license file from the Fortinet support website and see if you are able to register it successfully.

4. Contact Fortinet support: If none of the above steps resolve the issue, you may need to contact Fortinet support for further assistance.

I hope this helps! Let me know if you have any further questions or if there's anything else I can assist you with.

[jejun]

1. It is fine.
FortiGate-VM64-KVM # exec ping update.fortiguard.net
PING fds1.fortinet.com (208.184.237.66): 56 data bytes
64 bytes from 208.184.237.66: icmp_seq=0 ttl=128 time=142.9 ms
64 bytes from 208.184.237.66: icmp_seq=1 ttl=128 time=145.7 ms
^C
--- fds1.fortinet.com ping statistics ---
2 packets transmitted, 2 packets received, 0% packet loss
round-trip min/avg/max = 142.9/144.3/145.7 ms

2. You can not use the curl command on fortigate device.

3. OK.

4. OK.

Regards

-Jejun

[mgoswami]

Hi,

Please refer to the instructions from the below article on how to obtain and activate FortiGate VM Permanent Trial License.

https://docs.fortinet.com/document/fortigate/7.2.4/administration-guide/441460

We also see that this file:- FGT_VM64_KVM-v7.4.0.F-build2360-FORTINET.out.kvm is for Forti firewall. Please click on download for "New deployment of FortiGate" at the bottom of the download page.

Let me know if this helps.

BR,

Manosh

[jejun]

I was able to get the below version working easily.
FGT_VM64_KVM-v7.0.10.M-build0450-FORTINET.out.kvm

I didn't get a perpetual license with limited functionality, I got a 15-day term license.
I didn't have to register a license specifically to get it to work.

However, I still needed license authentication to use the version below, and I couldn't get a license for limited functions.
FGT_VM64_KVM-v7.2.4.F-build1396-FORTINET.out.kvm

I think that I can try 2 more methods.
1. Upgrade to the latest GNS3
2. Authenticate with my new FortiCloud account

I'll close the ticket. Thank you all.

Regards
-Jejun