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jejun
New Contributor

FortiGate-VM evaluation license register issues "curl forticare failed, 43"

FGT_VM64_KVM-v7.4.0.F-build2360-FORTINET.out.kvm

I downloaded this, but I can't register its evaluation license.

I got a message like the one below.

 

Requesting FortiCare Trial license, proxy:(null)
curl forticare failed, 43

 

I couldn't find the meaning of the error phrase anywhere.
Please help me.

 

Regards

-Jejun

14 REPLIES 14
jejun
New Contributor

I already checked it, but nothing was mentioned about my problem.

 

Regards

-Jejun

Faiza_Emam_Delhi
Contributor II

Hi ,

 

The error message you are receiving when trying to register the FortiGate-VM evaluation license ("curl forticare failed, 43") indicates that there is an issue with the curl command used to communicate with the FortiCare licensing server.

 

Here are a few troubleshooting steps you can try:

 

1. Check your network settings: Make sure that your FortiGate-VM is able to connect to the internet and that there are no network issues or firewalls blocking the connection.

 

2. Check your curl settings: Verify that the curl command is correctly configured on your FortiGate-VM. You can try running a different curl command to test the connection, such as "curl http://www.google.com".

 

3. Try a different license file: If the issue persists, try downloading a different evaluation license file from the Fortinet support website and see if you are able to register it successfully.

 

4. Contact Fortinet support: If none of the above steps resolve the issue, you may need to contact Fortinet support for further assistance.

 

I hope this helps! Let me know if you have any further questions or if there's anything else I can assist you with.

Thanks & Regards,
Faizal Emam
Thanks & Regards,Faizal Emam
jejun

1. It is fine.
FortiGate-VM64-KVM # exec ping update.fortiguard.net
PING fds1.fortinet.com (208.184.237.66): 56 data bytes
64 bytes from 208.184.237.66: icmp_seq=0 ttl=128 time=142.9 ms
64 bytes from 208.184.237.66: icmp_seq=1 ttl=128 time=145.7 ms
^C
--- fds1.fortinet.com ping statistics ---
2 packets transmitted, 2 packets received, 0% packet loss
round-trip min/avg/max = 142.9/144.3/145.7 ms

2. You can not use the curl command on fortigate device.

3. OK.

4. OK.

Regards

-Jejun

mgoswami
Staff
Staff

Hi,

 

Please refer to the instructions from the below article on how to obtain and activate FortiGate VM Permanent Trial License.

https://docs.fortinet.com/document/fortigate/7.2.4/administration-guide/441460

We also see that this file:- FGT_VM64_KVM-v7.4.0.F-build2360-FORTINET.out.kvm is for Forti firewall. Please click on download for "New deployment of FortiGate" at the bottom of the download page.

 

Let me know if this helps.

 

BR,

Manosh

jejun
New Contributor

I was able to get the below version working easily.
FGT_VM64_KVM-v7.0.10.M-build0450-FORTINET.out.kvm

 

I didn't get a perpetual license with limited functionality, I got a 15-day term license.
I didn't have to register a license specifically to get it to work.

 

However, I still needed license authentication to use the version below, and I couldn't get a license for limited functions.
FGT_VM64_KVM-v7.2.4.F-build1396-FORTINET.out.kvm

 

I think that I can try 2 more methods.
1. Upgrade to the latest GNS3
2. Authenticate with my new FortiCloud account

 

I'll close the ticket. Thank you all.

 

Regards
-Jejun

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