FortiGate-80F EMS Cloud FabricConnectors

[sorayy]

When I try to connect FortiGate-80F and FortiClientEMSCloud (trial) with FabricConnectors
I get a message "requires FortiClient EMS Cloud entitlement" and cannot select it.
Is it possible to connect with some settings? Do I have to purchase a license?
Please let me know if you know anything about this.

[hbac · Accepted solution]

Hi @sorayy,

Yes, you need to purchase a license in order to use FortiClient EMS Cloud. 

Regards, 

[NAS · Accepted solution]

Hi sorayy,
have you registered the trail license in your Fortinet account and is the trail license still valid? The Fortigate must also be in the account, otherwise you will not be able to connect.

Best regards

[hbac · Accepted solution]

Hi @sorayy,

Yes, you need to purchase a license in order to use FortiClient EMS Cloud. 

Regards, 

[NAS · Accepted solution]

Hi sorayy,
have you registered the trail license in your Fortinet account and is the trail license still valid? The Fortigate must also be in the account, otherwise you will not be able to connect.

Best regards

[hjezzapaula · Accepted solution]

Hi,

Your Forticlient EMS cloud trial license should be registered on the same Forticloud account where your Fortigate was registered.

Also, you may check if your trial EMS Cloud entitlement is still valid, see below sample.

# diagnose test update info
...
Account contracts:
FCEM,Thu Jan 27 16:00:00 2022
FCEP,Tue Nov 15 16:00:00 2022
...
Support contract: pending_registration=255 got_contract_info=1
account_id=[test****@******.com] company=[Fortinet] industry=[Technology]

User ID: *******

Documentation: https://docs.fortinet.com/document/fortigate/6.4.0/new-features/669477/allow-ems-cloud-configuration...