FortiGate 500E V7.2.3 not sending Logs to FortiGate Cloud

[SpankyDevil]

Just updated to Version 7.2.3 from FGT_500E-v6-build1319.

When i go to look at any logs on the Fortigate, if I select from Memory (Now) they show up but if I select 5mins or longer (FortiGate Cloud) there are no logs.

Under Log Settings, I can see Connection Status is connected.

When I look at FortiGate Cloud I see no logs when I select the option Last 60 mins, If i select 24 Hours it shows the logs from before the firmware upgrade.

[SpankyDevil]

Hi,

I don't use sdwan.

[abarushka]

Hello,

You may also consider to sniff traffic using port 514/541 as filter once the issue is triggered.

[SpankyDevil]

Sorry, i don't know how to do that.

I can see that logs are been uploaded to Fortigate Cloud but i can't view them from FortiGate Cloud or FortiGate Device

[abarushka]

Hello,

Please find more information about traffic sniffer by following the link below:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Using-the-FortiOS-built-in-packet-sn...

[SpankyDevil]

Sorry i still cant follow exactly what i need to do.

[abarushka]

Hello,

You may also consider to sniff traffic in CLI using port 514/541 as filter (diagnose sniffer packet any 'port 514 or port 541' 4 0 a) once the issue is triggered.