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ahmedmahmoudrashed
New Contributor

FortiGate 40F License

We are planning to transfer a FortiGate 40F firewall to another company and need to change the account associated with its serial number. This change is required so that the new owner can purchase and activate the necessary licenses.

2 REPLIES 2
funkylicious
SuperUser
SuperUser

One way of doing it, https://docs.fortinet.com/document/fortigate/7.2.10/administration-guide/388078

Another would be to open a Ticket and ask for help from the Support portal for the transfer.

"jack of all trades, master of none"
"jack of all trades, master of none"
AEK
SuperUser
SuperUser

In addition to @funkylicious response, you can send your request by mail to cs@fortinet.com.

The mail must be sent from the mail box that is linked to Fortinet account that owns the FGT. Fortinet will then study your query and transfer the FGT if it is validated.

AEK
AEK
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