FortiFone Dialing Delay

[ericw]

Is there a way to increase the time between a pause during dialing and the phone automatically dialing the numbers already entered? For example, I want to dial a phone number, I start dialing XXX-XXX then pause to look at the last 4 digits, if I pause too long the phone attempts to dial the first 6 digits I entered instead of waiting just a few more seconds for me to enter the last 4 digits.

[FarinaAhmed]

To increase the time between pauses during dialing on a FortiFone, adjust the interdigit timeout setting in the phone's web interface. Increase the timeout value to allow more time before the phone automatically dials the entered digits. Refer to the product documentation or contact Fortinet support for specific instructions based on your FortiFone model.

[ericw · Accepted solution]

Thank you, Farina, for pointing me in the right direction. I found the proper setting in the FV100E to be the "Digit map pause timer" setting under "Phone System | Profile | Phone", then editing the profile for the particular phones being used.