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Magnitude_8
New Contributor III

FortiExtender stops working on FortiOS 7.4.6

I've discovered what looks like a bug in FortiOS 7.4.6 and am posting this in case anyone else runs into the same issue. It's not currently listed as a known issue in the release notes.

 

After upgrading to FortiOS 7.4.6 on our FortiGate-80F firewalls, the connected FortiExtender stops working. The FortiExtender goes offline on the FortiGate. You can't re-authenticate the FortiExtender and if you delete it you can no longer add it again. This looks like a CAPWAP bug.

 

This is reproduceable on FortiGate-80F firewalls and downgrading to FortiOS 7.4.5 resolves the issue. FortiGate-60F doesn't seem to be affected and I haven't tested any other models.

 

I've logged a case with Fortinet so hopefully it appears as a known issue soon.

14 REPLIES 14
Magnitude_8
New Contributor III

Yes, the FortiExtender gets an IP address from the DHCP server and I can ping it from the FortiGate. The same applies with a static IP. I can also browse to the web interface.

Kangming

This command should fix your problem. FortiExtender will likely take 60 to 300 seconds to complete the attempt to connect to the cloud.

 

FX211ETQ21003196 (management) # show
config system management
<b>set discovery-type fortigate</b>
FX211ETQ21003196 (management) #

Thanks

Kangming

Magnitude_8
New Contributor III

Manually setting the discovery type did not resolve the issue for me.

Godfreyagr
New Contributor II

I am using LTE, to achieve vxlan over IPSEC

IrshadK
New Contributor

HA and LACP Stops Working - v7.4.6 And v7.4.7

 

I have observed the same problems with HA and LACP with versions v7.4.6 and v7.4.7 on platform FGT601F. It will work for some hours, then the network will be completely gone, total outage.

 

Upon checking the logs from Core-Switches, we have observed that the LACP ports are suspended from the EtherChannel due to no LACP packets from FortiGate. This can be resolved by configuring LACP static/on at both switch and firewall ends.

 

Again another problem faced, HA. The logs state that HA-packets missed on both configured HA-ports, and switching to active.

 

Once reverted back to previous running version v7.2.10, everything started working fine.

 

It seems like FortiGate stops sending packets like, HA-hellos, LACP hellos, etc.

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