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FortiMax_it
Contributor

FortiExplorer android - does it still work?

Hi, I noticed that in the most recent firmwares of Fortigate (I think from 7.0 or 7.2 onwards) many screens of the FortiExplorer program for Android do not load. The interfaces, for example, load correctly because they are displayed by the software itself:

 

Ok interfacesOk interfaces

while most of the other screens that are "rendered" by an internal browser of the program, do not load:

 

problemproblem

These screens that do not work are for example all those of Fortiview and Monitor.
I tried more smartphones and more Fortigates by connecting to the local network and the problem is the same.

7 REPLIES 7
Anthony_E
Community Manager
Community Manager

Hello Max,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello Max,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello @AEK@ozkanaltas,

 

Could I ask you to have a look into this question?

 

Thanks a lot in advance.

 

Regards,

Anthony-Fortinet Community Team.
AEK
SuperUser
SuperUser

Hi FortiMax

What I find strange is that FortiExplorer is at version 1.12 on Android, while it is at version 4.0 on iOS.

I'd suggest to try the iOS version to see if the issue is the same.

AEK
AEK
Anthony_E
Community Manager
Community Manager

Thank you Abdlekrim!!!

Anthony-Fortinet Community Team.
Debbie_FTNT
Staff
Staff

Hey FortiMax_it,

 

I had a look at the FortiExplorer Go App in the Google Play store (the only FortiExplorer App I could find) on my own android mobile, and it says it's compatible with FortiOS version 7.4.1 and higher. Is that the same FortiExplorer app on Android you're referring to?

 

image.png

+++ Divide by Cucumber Error. Please Reinstall Universe and Reboot +++
pminarik
Staff
Staff

"FortiExplorer" 1.12.0 on Android + FortiOS 7.0.15, personal experience:

 

FortiView panels do work, but take a little while to load, presumably because it defaults to pulling info from FortiCloud and doesn't let me switch to local logs.

 

At a glance, it looks like the app is abandoned (last update 2022), FortiExplorer Go seems to be the intended replacement?

https://docs.fortinet.com/document/fortigate/7.4.3/administration-guide/975982/getting-started-with-...

[ corrections always welcome ]
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