FortiEMS 6.2 LDAPS / LDAP Sync not working

[piep]

Hi,

since the Update to FortiEMS 6.2 the LDAP sync is not working anymore. It says it was synced a few seconds ago, but new devices or moved devices are not shown. LDAPS is not working i can not save the settings it says: "protocol contais invalid values: LDAPS". The test is successfull.

Someone knows how to fix this?

Thanks

[piep]

Edit: Support told me to wait until the 24th June because its a known issue. Thats very hard because its a main function.

[Seppel]

hi

we have the same problem. today i received a ned addeamon.exe from Forti Support. But this doesn't work also.

they working on it :)

regards

andy

[marcs]

we have the same problem 

the error messag: 

Cannot enumerate ldap XXX.XXX.XXX because of the following error: System.FormatException: String was not recognized as a valid DateTime. at System.DateTimeParse.Parse(String s, DateTimeFormatInfo dtfi, DateTimeStyles styles) at FcmAdDaemon.LdapDomainServer..ctor(Database databaseVdom, Int64 ldapId, Dictionary`2

[bigbrutus]

We are having the same problem, any news on a fix for this?

[Druss · Accepted solution]

And we have the same problem...

Only way to sync is to delete the LDAP connection and then add it again. It will sync when connection is established, but will not sync after that.

[bigbrutus]

Thanks, Druss.

I don't fancy deleting my LDAP connection yet, too much configuration could be lost. Anyone heard from Fortinet regarding this?

I'm struggling where to even log a support ticket with Fortinet, my serial number isn't being accepted

[Someguy55]

Same issue. Forticlient has been a pile of crap since we purchased it (v5.4 at the time). Glad I'm not the only one suffering with this product. 40+ days and counting with ZERO replies from anyone at Fortinet and the product is still broken. /clap

[Duncan]

Same issue here. Sounds like I should restore an old backup :(

[Seppel]

hi 

FortiClientEMS is out. I'll test this Version this weekend.

Regards