FortiEDR - Error Code OS settings outdated

[BKP09]

Hello,
I am facing an error code to a random number of windows hosts (approximately 30/400 windows 11 home & windows 11 pro devices).
The mentioned devices has recently appeared in the state " Running (OS settings outdated" and the error code is "OS settings outdated". I have tried to reload & uninstall and re install the collector with no luck. The collector version is 5.2.6.0065.
Any ideas will be helpful in order to further troubleshoot the issue.

BR

[FortinetFort]

I am having the same issue Windows 11 Pro 24H2

[mvatansever]

Hello,
Have you tried updating the Collector to version 5.2.7.0072? This version appears to resolve some OS compatibility issues.

[BKP09]

I Upgraded since this was and the TAC's approach but no luck so far. In addition to the OS settings outdated there is also a growing number of disconnected hosts.

[BKP09]

Upgrade did not help so far. Latest windows updates are installed to the mentioned devices.  In addition to the OS settings outdated there is also a growing number of disconnected hosts. I have opened a TAC ticket and i am waiting for their feedback.

[AhmedSwailem]

I started to face the same issue, Also opened a ticket.

OS edition: Microsoft Windows 11 Pro x64

OS version: 24H2

OS build: 26100.3775

Please update us here if you have any new updates.

Thanks