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bmalanowsky
New Contributor

Created on ‎09-12-2017 09:30 AM

FortiCloud report showing failed

My daily Forticloud report is showing failed.  It has for the past month and I didnt notice.  I looked all through the forticloud website but I cant figure out how to troubleshoot the failure?

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wspsales
New Contributor

Created on ‎09-14-2017 12:12 PM

I'm experiencing this same problem, did you find any solution yet?

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kloby
New Contributor
In response to wspsales

Created on ‎09-17-2017 11:17 PM

Same problem FOrtiCloud reports stop working. ON fortiCLoud.com  it say Management Tunnel is Down. Anyone solved this ?

update :

diagnose test application forticldd 3
 Home log server: 208.91.113.183:514
 Alt log server: 208.91.113.101:514
 Active Server IP: 208.91.113.101
 Active Server status: down
 Log quota: 102400MB
 Log used: 976MB
 Daily volume: 20480MB
 FDS arch pause: 0
 fams archive pause: 0
 APTContract : 0
 APT server: 208.91.113.183:514
 APT Altserver: 208.91.113.101:514
 Active APTServer IP: 208.91.113.183
 Active APTServer status: unknown

 

it seems that log servers are down

 

UPDATE 

Fixed after device reboot.

 

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