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falomran
New Contributor

FortiCloud login page not reachable

Hello Team,

whenever I tried to access to Fortinet support page I see this error page:

 

Hmmm… can't reach this page

support.fortinet.com took too long to respond

1 Solution
Jean-Philippe_P
Moderator
Moderator

Hello all :)

 

Yes, there is an outage on the websites. We are sorry that you are impacted by this.

 

FortiCare, Support, FortiCloud, and other potential websites/services are still currently down/impacted.
We don’t have any ETA yet, but the different US/CA teams are still working on the issue with the highest priority.

Thank you again for your patience and sorry for the inconvenience.

Jean-Philippe - Fortinet Community Team

View solution in original post

7 REPLIES 7
DionysisK
New Contributor II

I have the same problem. 

fkrkap
New Contributor

me to: ERR_CONNECTION_TIMED_OUT

Fanatrixx
New Contributor

Same Problem here in Germany

"Man sollte nie so viel zu tun haben,
dass man zum Nachdenken keine Zeit mehr hat."
~Georg Christoph Lichtenberg~
"Man sollte nie so viel zu tun haben,dass man zum Nachdenken keine Zeit mehr hat."~Georg Christoph Lichtenberg~
hassanwalikhan
New Contributor

Same here

funkylicious
SuperUser
SuperUser

it appears to be a general issue that started this morning.

"jack of all trades, master of none"
"jack of all trades, master of none"
Jean-Philippe_P
Moderator
Moderator

Hello all :)

 

Yes, there is an outage on the websites. We are sorry that you are impacted by this.

 

FortiCare, Support, FortiCloud, and other potential websites/services are still currently down/impacted.
We don’t have any ETA yet, but the different US/CA teams are still working on the issue with the highest priority.

Thank you again for your patience and sorry for the inconvenience.

Jean-Philippe - Fortinet Community Team
Jean-Philippe_P
Moderator
Moderator

As an update: all the websites are up now, you should be able to log in :)

Thanks again for your patience!

Jean-Philippe - Fortinet Community Team
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