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dcorrada
New Contributor

FortiClientVPN client doesn't work with Windows 11 24H2

I have installed the latest VPN client from https://links.fortinet.com/forticlient/win/vpnagent 

 

After installation accomplishied, I promptly noticed the lack of the tray icon (that indeed arise on other Win10-22H2 Win11-23H2 installations). Anyway I tried launch the client console configured and saved VPN settings according to my firm's guidelines (SSL-VPN on custom port).


Unlike the other OSs mentioned above, the client remains stuck on the connection mask without any status/progress expected (indeed the client doesn't connect).

 

I have already tried the solutions proposed herein, but without any success:

https://community.fortinet.com/t5/Support-Forum/FortiClient-VPN-only-with-Windows-11-24H2-issue/td-p... 

https://windowsreport.com/windows-11-forticlient-vpn-not-working/

 

 

1 Solution
AnthonyH
Staff
Staff

Hello dcorrada,

 

You mention that the FortiClient does not appear in the tray. Could you have a look at this article:

https://community.fortinet.com/t5/FortiClient/Technical-Tip-FortiClient-not-appearing-in-system-tray...

Technical Support Engineer,
Anthony.

View solution in original post

4 REPLIES 4
AnthonyH
Staff
Staff

Hello dcorrada,

 

You mention that the FortiClient does not appear in the tray. Could you have a look at this article:

https://community.fortinet.com/t5/FortiClient/Technical-Tip-FortiClient-not-appearing-in-system-tray...

Technical Support Engineer,
Anthony.
dcorrada

The solution you proposed is the definitive one. Thank you so match.

 

In my specific case (fresh installation of Windows 11 24H2) I have not found any Visual C++ libraries preinstalled (nor previous versions). So I would recommend to bundle and/or check such package into the FortiClientVPN installer, if possible.

Hostingmella
New Contributor

Having issues with FortiClientVPN on Windows 11 24H2? It's a common compatibility problem. Consider checking for software updates or patches from Fortinet. For detailed troubleshooting, visit Hostingmella.

wananha1
New Contributor

I was having this issue on a Windows 10 system earlier. User said it started when he upgraded to 7.4.1. I ended trying a reinstall of that, and it didn't work. Fortinet did release a 7.0.14 2 days ago, so I downloaded that one and tried it. User was able to connect then.

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