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suren
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FortiClientVPN Installation Win 10 x64

Hi all. I get <This is the wrong setup file for this computer. You need to use the 64-bit setup program> message just when starting the .exe when trying to install FortiClientVPN.

The following offline installers were used
FortiClientVPNSetup_7.0.3.0193_x64
FortiClientVPNSetup_7.0.5.0238_x64
FortiClientSetup_7.0.7.0345_x64
Online installers of above versions from FortiClientTools give the same error.
Cleaning with FCRemove from Support Utils folder Prior installing another version also doesn't give a result.

System is Windows 10 Enterprise 21H2 19044.1889
Has anyone faced with this issue?
Thanks

3 REPLIES 3
mzainuddinahm

Hello suren,

 

Kindly try the FortiClientVPNOnlineInstaller.exe from https://www.fortinet.com/support/product-downloads

 

Best Regards,

Mohammed Ahmed

MZA
suren

Unfortunately the same error.

mzainuddinahm

Hello suren,

 

That is strange, this could be something related to the Windows machine itself then. Can you try installing on a new Windows user profile?

 

Best Regards,

Mohammed Ahmed

MZA
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