FortiClient windows 7.2.10 issues

[austin35]

heads-up, was testing the released FortiClient 7.2.10 with few user and most are facing blue screen issues after i update due to netio.sys. we use Lenovo laptops thus not sure if other brands are affected. machines are windows 11 latest release.

[rbraha]

Hi @austin35 

Did you perform another test with older version like FCT 7.2.7 or 7.2.8 check if its the same issue.

If you are using FortiClient with EMS license try to disable Application firewall, SSL/HTTPS inspection or webfilter, additionally make sure that Lenovo drivers are up to date.

[Thierry_Rousselin]

Hello, sorry for the English in advance. We've had this problem in the past. In fact, it was our Trend antivirus that was causing problems with behaviour monitoring. You just need to exclude the various services.

C:\Program Files\Fortinet\FortiClient\FortiWF.exe

C:\Program Files\Fortinet\FortiClient\FortiClient.exe

C:\Program Files\Fortinet\FortiClient\FortiESNAC.exe

C:\Program Files\Fortinet\FortiClient\FortiVPN.exe

C:\Program Files\Fortinet\FortiClient\FortiSettings.exe

C:\Program Files\Fortinet\FortiClient\FortiGuardAgent.exe

C:\Program Files\Fortinet\FortiClient\FortiTray.exe

C:\Program Files\Fortinet\FortiClient\FortiSSLVPNDaemon.exe

C:\Program Files\Fortinet\FortiClient\FortiProxy.exe

Now we no longer have bluescreen, explorer that freezes, etc... I hope I've been able to help you :)