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AEK
SuperUser
SuperUser

FortiClient telemetry connection key with invitation

Hello EMS admins

FortiClient EMS 7.4.0 with FCT Agent 7.4.0 on Windows 10 client.

Enabled the "FortiClient telemetry connection key" option in EMS settings.

When registering a client with invitation it doesn't prompt for telemetry connection key.

Did I miss something or is this a normal behavior?

AEK
AEK
1 Solution
Anil_Solakoglu

Hello,

When you enable the telemetry connection key from EMS settings.

Two behaviors can be observed based on the installation method.

 

1) If you install Forticlient via EMS generated version.

As expected behavior telemetry connection key will be embedded and it will not prompt while trying to register to the EMS server.

 

2) If you install Forticlient via direct download from support.fortinet.com without any preconfiguration.

As expected it will prompt for a telemetry connection key because the key will not be included in the package.

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1 REPLY 1
Anil_Solakoglu

Hello,

When you enable the telemetry connection key from EMS settings.

Two behaviors can be observed based on the installation method.

 

1) If you install Forticlient via EMS generated version.

As expected behavior telemetry connection key will be embedded and it will not prompt while trying to register to the EMS server.

 

2) If you install Forticlient via direct download from support.fortinet.com without any preconfiguration.

As expected it will prompt for a telemetry connection key because the key will not be included in the package.

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