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avaknin
New Contributor II

FortiClient on New Windows 11 laptop connects on WiFi but fails on wired network

I am trying to connect with the latest FortiClient VPN version: 7.0.5.0238

I have an old Windows 10 laptop that connects without any problem both on WiFi and wired network.

However my new Windows 11 laptop can connect only on WiFi.

 

Please help

23 REPLIES 23
sniper8952
New Contributor

I also have an Asus notebook with a Lenovo USB-C dock (not Thunderbold) Windows 11. I also have the problem that when I am connected via the LAN cable, then the VPN does not work. Over WLAN it works without any problems. This problem exists since at least October 2022. With an old driver it works until this is updated.

It can not be that Fortinet does not manage to fix the problem for a year ...

sns-max
New Contributor

did anyone find a soution to this?

Installing the older version of the realtek driver (Lenovo Docking station) works, but is not that great of a solution. The newest version of the VPN-only client 7.0.9.0493 is installed.

mle2802
Staff
Staff

Hi @avaknin,

There is some cases where Window 11 cannot work with FortiClient accordingly. Can you please try with wifi or download this window driver 10.59.20 if you are using Realtek adapter

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

AlanB

That was among the first things I tried and it made no difference for me at all. So far, the only working solution I know of is to revert to a Windows 10 version of the driver, as others in this thread have suggested.

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