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natan
New Contributor

FortiClient om MacOs ventura 13.4.1

Hi, I have a new mac,
I downloaded the latest VPN version and I can't connect to the office, I think the software needs more permissions but in practice, I can't find what to allowWhatsApp Image 2023-07-13 at 13.46.03 (1).jpegWhatsApp Image 2023-07-13 at 13.46.03 (2).jpegWhatsApp Image 2023-07-13 at 13.46.03 (3).jpegWhatsApp Image 2023-07-13 at 13.46.03.jpeg

6 REPLIES 6
msanjaypadma
Staff
Staff

Hi @natan ,

 

Could you please refer below article follow the same: 
https://docs.fortinet.com/document/forticlient/7.0.2/macos-release-notes/223986/special-notices

 

Thanks,

Mayur Padma
natan

My FC is 7.2.1 not 7.0.2.
Part of this list does not appear in macos

  • fcaptmon
  • fctservctl
  • fctservctl2
  • fmon
  • fmon2
  • FortiClient
  • FortiGuardAgent
msanjaypadma
Staff
Staff

Hi @natan ,

 

Ok, what about fortitray ? Did you allow?

And while connecting what is the error are you observing.

Thanks,

Mayur Padma
natan

Yes, fortitray allowed. is there a way to check that it is really enabled?
I don't get an error, it says connecting.... and not moving forward

WhatsApp Image 2023-07-13 at 15.47.56.jpeg

 

idanieri
New Contributor

I have this same issue as you, it says connecting and nothing happens. Could you resolve it?

ASKL
New Contributor

Same here since last update. No fix ?

 

edit: Fixed with a clean install : https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-uninstall-FortiClient-on-macOS/ta-p....

The 1st attempt didn't works.
The 2nd attempt, I did again a clean install and removed manually the VPN profile that was still there (System Preferences -> VPN -> VPN -> Remove/delete)
AS 2023-07-24 at 15.09.49.png

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