I have used a forticlient vpn to access a remote desktop for work. It's always worked fine, but I have recently moved my setup from England to France for Christmas and it's stopped working. I am of course using a new roruter, have gone from Virgin to Orange. I cannot access the VPN and it gets stuck at 10% every time. I tried pinging the VPN address as well, and I get an error which says Request Timed Out. The wifi speed itself is really good, I can get crazy speeds of over 800mbps.
I also tried using my phone's WiFi hotspot as a source of wifi for my pc and it actually managed to log into the VPN (despite it being so slow it's almost unusable). I was still able to get on to the system.
I am a real novice on all of this, but I can only see it seems like it's perhaps something to do with the Orange router box.
I have a similar question/problem. Im using Forticlient 7.0.7.0345 and ever since I have received a new line and router (upgraded to fiber optic from adsl) I cant connect to Fortinet on Windows 10. Stuck at 10% following the error message to contact admin etc.
The error occurs wired and with the wifi signal, however when I connect via my mobile connection/hotspot, it works. When I try to connect to the hotspot while my mobile has the wifi connection from the router, it doesnt work.
On top, when I use the same Forticlient on an old laptop running Windows 7 Pro, it connects fine with the new router/line, so I assume the issue must be somewhere within Windows 10 settings. Any idea what that could be?
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