I'm using FortiClient 7.0.8.0308 on Mac. When I connect FortiClient, I have no access to internet. This is probably a DNS error, but I don't know how to fix it.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
The simplest way to check if it is a DNS issue or not is by issuing a ping as below from the client machine.
ping 8.8.8.8 ---> This expected to work if its a DNS issue
ping www.google.com ---> lets see if the name gets resolved , if not its a DNS issue.
Created on 07-13-2023 04:17 AM Edited on 07-13-2023 04:28 AM
Yes, it is a DNS issue.
ping 8.8.8.8 works
ping www.google.com does not show anything
How to set correct DNS in FortiClient?
Created on 07-17-2023 02:34 AM Edited on 07-17-2023 02:35 AM
Hi dust,
You can modify DNS from your Mac's end, at your nic's interface. Or in the Fortigate's SSL - VPN Settings, change on Tunnel Mode Client Settings the DNS Server to Specify (example: 8.8.8.8).
Hi dust_bg,
Please refer to the below link as well:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configuring-DNS-servers-per-SSL-VPN-Portal...
Regards,
Vimala
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1645 | |
1070 | |
751 | |
443 | |
210 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.