FortiClient - no internet when connected - MacOs

dust_bg · ‎07-13-2023

I'm using FortiClient 7.0.8.0308 on Mac. When I connect FortiClient, I have no access to internet. This is probably a DNS error, but I don't know how to fix it.

srajeswaran · ‎07-13-2023

The simplest way to check if it is a DNS issue or not is by issuing a ping as below from the client machine.

ping 8.8.8.8 ---> This expected to work if its a DNS issue

ping www.google.com ---> lets see if the name gets resolved , if not its a DNS issue.

Regards,
Suraj
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dust_bg · ‎07-13-2023

Yes, it is a DNS issue.

ping 8.8.8.8 works

ping www.google.com does not show anything

How to set correct DNS in FortiClient?

elsantas · ‎07-17-2023

Hi dust,

You can modify DNS from your Mac's end, at your nic's interface. Or in the Fortigate's SSL - VPN Settings, change on Tunnel Mode Client Settings the DNS Server to Specify (example: 8.8.8.8).

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kvimaladevi · ‎07-17-2023

Hi dust_bg,

Please refer to the below link as well:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configuring-DNS-servers-per-SSL-VPN-Portal...

Regards,

Vimala

FortiClient - no internet when connected - MacOs

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