FortiClient - no internet when connected - MacOs

[dust_bg]

I'm using FortiClient 7.0.8.0308 on Mac. When I connect FortiClient, I have no access to internet. This is probably a DNS error, but I don't know how to fix it.

[srajeswaran]

The simplest way to check if it is a DNS issue or not is by issuing a ping as below from the client machine.

ping 8.8.8.8 ---> This expected to work if its a DNS issue

ping www.google.com ---> lets see if the name gets resolved , if not its a DNS issue.

[dust_bg]

Yes, it is a DNS issue. 

ping 8.8.8.8 works

ping www.google.com does not show anything

How to set correct DNS in FortiClient?

[elsantas]

Hi dust,

You can modify DNS from your Mac's end, at your nic's interface. Or in the Fortigate's SSL - VPN Settings, change on Tunnel Mode Client Settings the DNS Server to Specify (example: 8.8.8.8).

[kvimaladevi]

Hi dust_bg,

Please refer to the below link as well:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configuring-DNS-servers-per-SSL-VPN-Portal...

Regards,

Vimala