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RRochefort
New Contributor

FortiClient macOS Ventura can't connect

I can't seem to connect using the free FortiClient using # macOS Ventura. When I get the popup below and I click "Open Security & Privacy Settings" it takes me to the "Appearance" pane, but when I got to Full Disk Access the FortiClient and fctservctl2 does have access. Has anyone solved this issue?

PopupPopupSystem SettingsSystem Settings

 

16 REPLIES 16
jberndt
New Contributor

Has anyone resolved this? I am having same exact issue. System preferences does not show "Allow" for extension.
2018 MacBook Pro i9 MacOS Ventura. Fresh install of Forticlient VPN.

I have tried uninstalled, reinstalling, rebooting, manually adding files to Full Disk Access, etc.

gegck
New Contributor

The option is there, it's just not as easy to find as it was before Ventura. Everyone keeps posting the Full Disk Access screen. Not what you need to fix this.

 

Go to Privacy & Security then look for a Security section. It's hard to spot as it follows the horrendously long list of Privacy items. In the Security Section you will find either a Details button or an Enable System Extensions... button but only when an extension is waiting to be approved. Click the button and a dialog box will open allowing you to Enable the Forti components.

 

If I recall correctly MacOS will only hold items waiting to be allowed here for 30 minutes. So if you come to this section and the button isn't visible, you will likely need to uninstall and re-install FortiClient and hunt down this well hidden button.

 

Raj13
New Contributor

how do you get this done on the mac Monterey?

GerardoR19
New Contributor

Hi RRochefort, did you find a solution to your problem? I have the exact same issue right now and I can't find any solutions on it.
I have made sure I turned on the full disk access, but I see people have mentioned allowing the FortiTray. The only place where I have seen FortiTray is in the VPN item, but for some reason i cannot turn it on, so I am stuck there right now.Screenshot 2023-06-28 at 1.24.30 PM.png

gujuloos
New Contributor II

Hi,

 

I have also run into this situation so if anyone has a solution, it would be most welcome. I have tried with multiple versions of Forticlient VPN (7.0.3, 7.0.8 and 7.2.0) and they all allow me to connect but then I have zero connectivity. I am on MacOS Ventura 13.4.1

xgfdfgete4
New Contributor

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Lucascordeiro
New Contributor

Estava com esse problema, tinha uma MacBook pro, ventura 13.0.1. e o fortclient 6.0 Como tinha um Mac sobrando, formatei e atualizei para versão 13.4.1 e instalei
Fortclient 7.0.8.03.8 no link: https://www.fortinet.com/support/product-downloads
baixei a versão: edição ZTNA
Fiz a configuração e fiz o acesso pela primeira vez, joga pras preferencias habilitei as opções e ele conectou, chegou a fechar túnel. 
Como a colaboradora fica de Home, vou efetuar a troca dela, e quando pegar  a maquina farei mais testes e coloco as observações aqui... 
Espero ter ajudado de alguma forma...

 

 

 

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