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Magdalena
New Contributor III

Created on ‎12-05-2024 03:03 AM

FortiClient has to reenter invitation code

Hello, i have a problem with my FortiClient 7.2.4 that is connected to a FortiEMS.

The clients connect to the EMS with an invitation code but after they go offline and then online again they have to reenter the invitation code again.

Is there a reason why a client has to reenter the invitation code and how can i prevent that?

 

Many thanks

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sjoshi
Staff
Staff

Created on ‎12-05-2024 03:22 AM

Where is the EMS hosted. Is it on Prem or on the cloud

Is port 8013 allowed in your ISP side

 

Let us know if this helps.
Salon Raj Joshi
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Magdalena
New Contributor III
In response to sjoshi

Created on ‎12-05-2024 03:37 AM

The EMS is on the cloud and port 8013 is allowed

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