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Magdalena
New Contributor III

FortiClient has to reenter invitation code

Hello, i have a problem with my FortiClient 7.2.4 that is connected to a FortiEMS.

The clients connect to the EMS with an invitation code but after they go offline and then online again they have to reenter the invitation code again.

Is there a reason why a client has to reenter the invitation code and how can i prevent that?

 

Many thanks

2 REPLIES 2
sjoshi
Staff
Staff

Where is the EMS hosted. Is it on Prem or on the cloud

Is port 8013 allowed in your ISP side

 

Let us know if this helps.
Salon Raj Joshi
Magdalena
New Contributor III

The EMS is on the cloud and port 8013 is allowed

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