FortiClient connection drops every 8 hours

[lopazz]

Merhaba, birkaç günlüğüne uzaktaydım ve eve geldiğimde LG olan akıllı televizyonumun 360 gözlü bebek kamerası olarak yeniden adlandırıldığını ve dizüstü bilgisayarımın adının bitcoin minör falan olduğunu gördüm. Ev Wi-Fi'ma bağlı bazı cihazlarımın takma adları nasıl değişti? Bilgisayar korsanlığı konusunda endişelenmem gerekiyor mu?Hello, I am connecting to a customer's server with FortiClient VPN Only(Free). However, the connection drops every 8 hours. Auto connect and always up buttons are also disabled. How can I solve this? Is there a method without the FortiClient app? With a different VPN client or RRAS?

[ozkanaltas]

Hello @lopazz ,

Probably your firewall admin configured auth timeout for 8 hours. Because of that, you need to re-authenticate every 8 hours.

If you have access to your FortiGate you can do that configuration. This configuration can extend authentication timeout. 

config vpn ssl settings
    set auth-timeout <SECOND> 
end

Coming to the first thing you said, this doesn't seem normal. I suggest you check external connections at your home.

[HiralShah]

Hello @lopazz 

Auto connect and always up features will only work with EMS (licensed forticlient versions).

https://docs.fortinet.com/document/forticlient/7.4.0/administration-guide/437773/save-password-auto-...

I believe you are using the free forticlient vpn .

You can use 

config vpn ssl settings

    set auth-timeout 0

end

And 

config vpn ssl settings

    set idle-timeout 0

end

https://community.fortinet.com/t5/FortiGate/Technical-Tip-SSL-VPN-connection-logout-after-8-hours/ta...