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pravodev
New Contributor

FortiClient always disconnect right after connect

Hi. i have error with FortiClient in windows 10 the FortiClient always disconnect right after connect,  you can see the video here (9) connect and then disconnect - YouTube

 

I have tried reset network, repair forticlient, reinstall forticlent, configure internet option but did not work.

 

and then i tried to create new user in my windows and try connect FortiClent is success, i also try in my FortiClient mobile is success too, but in my main user is still disconnect.

 

(9) connect success in other user - YouTube

 

I would like to know if someone could help me with the solution to this error.

 

thank you very much for your cooperation.

1 REPLY 1
mgoswami
Staff
Staff

Hi,

 

May I know the version of the Forticlient?

 

Can you try to connect using a working user who is able to login for another device from  non-working laptop? This way we might be able to isolate the issue first.

 

BR,

Manosh

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