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JPoonRMG
New Contributor II

Created on ‎11-15-2023 05:16 AM

FortiClient VPN-only version for MacOS does not work

We had recently been informed that we need to update our VPN clients.  Our user goes to this link 

https://links.fortinet.com/forticlient/mac/vpnagent to get the latest update.  But when we tested it this week, both fresh install / update comes up with the same error "Failed to connect to the update server." We had tried on two devices.   We also went to the website itself - Product Downloads | Fortinet Product Downloads | Support.  And we see the same error.

The link for the windows update/fresh install works fine. 

https://links.fortinet.com/forticlient/win/vpnagent

 

Any suggestion?

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mle2802
Staff
Staff
In response to JPoonRMG

Created on ‎11-15-2023 06:23 AM

Please login with your credential, navigate Support > firmware download> choose product as Forticlient and you will see option for MACOS.

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lousyfortinet
New Contributor

Created on ‎07-10-2024 06:55 AM

this is the worst software i have used...neither works on mac 14.4 or win11 arm64.

i can not believe it has not been fixed since 2021...

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