FortiClient VPN on Surface Pro Windows 11

[swalker]

I have a Surface Pro Windows 11 running Snapdragon X 12-core @3.40 GHz, 32GB Ram, 64-bit OS.  It has Qualcomm FastConnect T800 Mobile Network Adapter.  I cannot get the FortiClient VPN software to install.  It gets all the way through and then rollbacks every time.  I'm running as an administrator and I have admin rights on the computer.  Any idea what the issue is?  I've never had this problem before.

It says FortiClient VPN Setup Wizard ended prematurely.

Thank you!

Stacy

[btan]

Hi Stacy,

FortiClient software does not support laptop with ARM chip (eg: Snapdragon) yet, refer to discussion here: https://community.fortinet.com/t5/Support-Forum/FortiClient-VPN-for-Microsoft-Surface-Pro-Snapdragon...

Kindly await for FCT 7.4.3 release and see if the statement "FortiClient (Windows) does not support ARM-based processors." would be gone in FCT 7.4.3 Release Notes later.
https://docs.fortinet.com/document/forticlient/7.4.2/windows-release-notes/549781/product-integratio...