FortiClient VPN new install with Mac OS 15.3

[IntegraONE]

We can install any version of FortiClient VPN on brand new Macbook (15.3 Sequoia).
Problem lies in the new MAC security layer in the OS.  Creating a connection then clicking on Connect produces an error: "To connect to the VPN with FortiClient, open Security & Privacy Settings and allow the system software from FortiTray".

Problem is that option is NO longer available is the new Mac OS versions.
Called Apple to confirm this is a  issue, and they report the section of the security applet has been removed and will not come back. 
See screenshot.

 
Will there be a newer build to accommodate for this new Security Change is MAC OS?
The version shown here is the latest 7.4.2.1717

Thanks!
Brett Flagg
IntegraONE

[funkylicious · Accepted solution]

see, https://community.fortinet.com/t5/Support-Forum/FortiClient-VPN-permission-error-on-MacOS/m-p/309272 

[Mosherxx]

Hi, the mentioned solution is not working for me. I have macOS Sequia 15.3 and Forticlient 7.4.2.
I have Cisco VPN as well for a different company on my laptop as well. When I try to connect to Forticlient vpn it gives this error: 

There is no notification to allow anything and nothin shows Forticlient needing an approval:

Inside General - Login Items and Extensions - Network Extensions. You can see I have no FortiTray.app what I can enable. I used Forticlient dmg (7.4) provided by official source and also our local IT provided an older dmg (7.2) to try. No luck with any of those.

Please suggest a solution as I am fully blocked from working within our network.

Regards,

Mark

[funkylicious]

can you check from terminal, systemextensionsctl list | grep fortinet . if it returns anything ?

e.g. * * AH4XFXJ7DK com.fortinet.forticlient.macos.vpn.nwextension (7.4.1/1716) vpnprovider [activated enabled]

also, check in Privacy & Security > Full disk access if FortiClient is enabled, also fctservctl2 .

see, https://docs.fortinet.com/document/forticlient/7.4.0/macos-release-notes/223986/special-notices ,Enabling full disk access

[Mosherxx]

systemextensionsctl list | grep fortinet returns nothing unfortunately. It is an empty response. 
Privacy & Security > Full disk access has fctservctl2 enabled. Interestingly after reboot Forticlient immediately throws an error notification that "...vpn was failed"

[Mosherxx]

I guess my issue is quite unique....

[funkylicious]

try uninstalling it, https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-uninstall-FortiClient-on-macOS/ta-p...

reboot the laptop and try installing it again.

[Mosherxx]

Thank you for your reply. Done that a few times before posting my issue here. Installed and uninstalled different versions to test. Same error.

[IntegraONE]

Spot ON!!

Thank you!