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lieumai
New Contributor

FortiClient VPN isn't connecting or caching sessions

I installed FortiClient VPN version 7.4.0.1636 on Ubuntu 22.04.4 LTS with the GNOME 42.9 desktop environment using the Wayland windowing system. After creating a new VPN connection and attempting to log in via SAML, the application became unresponsive. Upon exiting and reopening the app, I noticed that the VPN connection configuration I had previously set up was not saved, it had disappeared.
 
sudo dpkg -i forticlient_vpn_7.4.0.1636_amd64.deb
 

Screenshot from 2024-06-18 09-18-03.png

3 REPLIES 3
Stephen_G
Moderator
Moderator

Hello lieumai,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Stephen - Fortinet Community Team
Stephen_G
Moderator
Moderator

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Stephen - Fortinet Community Team
ctanev1
Staff
Staff

Dear Customer,

Can you please verify the issue without  Wayland?

As per  FortiClient 7.4.0 (Linux) Release Notes:

All supported with KDE or GNOME.

https://docs.fortinet.com/document/forticlient/7.4.0/linux-release-notes/136392/product-integration-...

Thanks

 

Chavdar Tanev
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