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NDB56
New Contributor

FortiClient VPN and Net-Stick Dongle Mode Problem

 

I'm using FortiClient VPN 7.0.2.0090 to connect my laptop to the company network.

When connection to the internet by Wifi - no problems.

When using a Net-Stick like Alink 4G for connecting to the internet via it's Wifi hotspot - no problems.

But when  the above Net-Stick via dongle mode - the Forti Client is connected but no access to the company network.

Note - the Net-Stick dongle mode connection appears as a network card connection like this:
Screenshot 2022-08-04 144328.png

5 REPLIES 5
Anthony_E
Community Manager
Community Manager

Hello NDB56,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello,

 

We are still looking for an answer to your question.

We will come back to you as soon as we get it.

 

Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello,

 

It is surely something related to your Net-Stick dongle.

Do you have the specific brand of this one?

 

Regards,

Anthony-Fortinet Community Team.
NDB56

Portable USB WiFi Adapter for PC 4G LTE WiFi Dongle.

 

View at Amazon.com

Anthony_E
Community Manager
Community Manager

Hello,

 

Thank you.

 

I will try to check if someone can confirm if this dongle is compatible or not.

 

Regards,

Anthony-Fortinet Community Team.
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