I am trying to use FortiClient VPN 7.4 on Ubuntu 22.04LTS OS. IPSEC connection gives an error and does not work. I tried to search for the error but could not find solution.
Error is:
On CLI: Error occurred in handler for 'keytar.setPassword': [Error: Unknown or unsupported transport “disabled” for address “disabled:”]
On GUI: Failed to connect to VPN tunnel. Please try again. Details - Error: Error invoking remote method 'keytar.setPassword': Error: Unknown or unsupported transport “disabled” for address “disabled:”
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Did you follow this guide exactly? https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-install-FortiClient-on-Ubuntu-22-...
I installed again following the installation guide you shared and when I try it again error is changed.
Now error is:
Error occurred in handler for 'keytar.setPassword': [Error: Error calling StartServiceByName for org.freedesktop.secrets: Failed to activate service 'org.freedesktop.secrets': timed out (service_start_timeout=120000ms)]
As final situation, error log is: VpnHandler UNHANDLED {"isTrusted":true}
I would now open a support case if you followed that guide exactly. Hopefully you purchased the paid-for version of FortiClient that comes with support. Especially with planning to run on Linux.
I followed the guide exactly but unfortunately I do not have paid version of it.
Hi yasincesur,
I think you have installed the paid FCT version. There should be no 'zero trust' term in your FCT GUI if you are using a FCT-free version. FortiClient free VPN-only version GUI should look like this.
Hi btan,
Where can I get the free version of FortiClient VPN so I can be sure it is free version. I will use IPsec on Ubuntu 22.
I presume you are a Fortinet customer (purchased any Fortinet product) and able to login to support.fortinet.com
Just follow the guide step1 to get the free version installer:
https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-install-FortiClient-on-Ubuntu-22-...
I am not a Fortinet customer, I was just needed to use Forticlient VPN free version. I just checked the current version I have and it is also free one. So issue is also permanent on free version.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1640 | |
1069 | |
751 | |
443 | |
210 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.