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danyal
New Contributor

FortiClient VPN 7.4 - It won't work on the client machine

I have installed FortiClient VPN on two Win 11 machine, one on a domain the other one as a separate workstation. First, I don't know why but you need to add the FortiClient to the firewall either manually or through some gpedit modifications, crazy extra process! Can't it just show a pop up like other apps to ask for network access?

Anyway, the computer on the domain is still struggling to connect to the SSL VPN server. FortiClient has been added to the firewall on the machine. The configuration is 100% correct on FortiClient. And, if you are asking for the error message, there is not. After entering user and pass and pressing connect button, it immediately shows the disconnect button. Additionally, if you hit disconnect button, it turns to "disconnecting..." and just freezes there and you need to "X" FortiClient.

 

Screenshot-2025-01-23-090325.png

 

 

What I expect or what I usually see on FortiClient on other machines is to show a percentage on the top and ask for MFA.

I used the same login creds and network, and it works for other machines regardless of their windows, which have FortiClient installed previously. And before, I had the same problem, but I don't remember how it got resolved.

 

Let me know if more details regarding the machine is needed.

1 Solution
funkylicious
SuperUser
SuperUser

"jack of all trades, master of none"
2 REPLIES 2
funkylicious
SuperUser
SuperUser

have you tried installing the latest Microsoft Visual C++ package ?

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 

 

L.E. Also take a look at, https://community.fortinet.com/t5/Support-Forum/FortiClient-VPN-Stuck-on-quot-Connecting-quot/m-p/33...

 

"jack of all trades, master of none"
"jack of all trades, master of none"
danyal

Thank you so much. It's the solution I was looking for.

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