FortiClient SSL-VPN Error find interface for local_gwy 0ef8a8c0

[Mario_Michel]

Hello A college is having troubles with his SSL VPN. He can connect using the SIM card inside his laptop but not via WLAN at home. What we did already: 1. Check if there are any other SSL VPN program on his PC (I found https://superuser.com/que...iclient-vpn-connection and we uninstalled a not needed Cisco VPN) 2. Reboot the laptopand also killed the services 3. Reinstalled the FortiClient (newest version from [link]https://forticlient.com/downloads)[/link] Here are some logs 3/31/2020 11:54:54 AM Information VPN FortiSslvpn: 20304: Ras: connection to fortissl terminated 3/31/2020 11:54:54 AM Error VPN FortiSslvpn: 4744: Error find interface for local_gwy 0ef8a8c0 3/31/2020 11:54:54 AM Error VPN (repeated 65 times in last 1 sec) FortiSslvpn: 4744: Error find interface for local_gwy 0ef8a8c0 3/31/2020 11:54:56 AM Notice VPN date=2020-03-31 time=11:54:55 logver=1 type=traffic level=notice sessionid=840925200 hostname=N-IS-0720 pcdomain=DOMAIN.local

DOMAIN * Has been replaced by a placeholder

Log mode set to debug 3/31/2020 1:22:02 PM Information FortiShield id=96851 user=DBLOG_SOURCE_SYSTEM msg="FortiShield is enabled" 3/31/2020 1:22:02 PM Information VPN id=96602 msg="SSLVPN service started successfully." vpntype=ssl 3/31/2020 1:26:31 PM Debug ESNAC Timeout in select in SocketConnect 3/31/2020 1:26:31 PM Debug ESNAC Socket connect failed 3/31/2020 1:26:31 PM Debug ESNAC 172.16.0.1:8013, Secondary - 0 3/31/2020 1:26:31 PM Debug ESNAC CKeepAlive::SetState 3/31/2020 1:26:31 PM Debug ESNAC Not Registered 3/31/2020 1:26:31 PM Debug ESNAC m_dwAutoconnectWhenOffnet false 3/31/2020 1:26:31 PM Debug ESNAC OnnetOffnet result: false 3/31/2020 1:26:31 PM Debug ESNAC End searching for FGT 3/31/2020 1:26:31 PM Debug ESNAC dwSilentReg false 3/31/2020 1:26:31 PM Debug ESNAC bFirstKA true 3/31/2020 1:26:31 PM Debug ESNAC Start searching for FGT 3/31/2020 1:26:31 PM Debug ESNAC Searching Default GW 3/31/2020 1:26:31 PM Debug ESNAC NetGetDCName failed with error: (0x995) 3/31/2020 1:26:32 PM Debug ESNAC Timeout in select in SocketConnect 3/31/2020 1:26:32 PM Debug ESNAC Socket connect failed 3/31/2020 1:26:32 PM Debug ESNAC 172.16.0.1:8013, Secondary - 0 3/31/2020 1:26:32 PM Debug ESNAC CKeepAlive::SetState 3/31/2020 1:26:32 PM Debug ESNAC Not Registered 3/31/2020 1:26:32 PM Debug ESNAC m_dwAutoconnectWhenOffnet false 3/31/2020 1:26:32 PM Debug ESNAC OnnetOffnet result: false 3/31/2020 1:26:32 PM Debug ESNAC End searching for FGT 3/31/2020 1:26:34 PM Debug Scheduler GUI change event 3/31/2020 1:26:41 PM Debug Scheduler (repeated 1 times in last 8 sec) GUI change event 3/31/2020 1:26:42 PM Debug ESNAC dwMiniSecondaryKATout = 20, dwSecondaryKATout = 1800 3/31/2020 1:26:42 PM Debug ESNAC min = 20 3/31/2020 1:26:51 PM Debug ESNAC dwSilentReg false 3/31/2020 1:26:51 PM Debug ESNAC bFirstKA true 3/31/2020 1:26:51 PM Debug ESNAC Start searching for FGT 3/31/2020 1:26:51 PM Debug ESNAC Searching Default GW 3/31/2020 1:26:51 PM Debug ESNAC NetGetDCName failed with error: (0x995) 3/31/2020 1:26:52 PM Debug ESNAC Timeout in select in SocketConnect 3/31/2020 1:26:52 PM Debug ESNAC Socket connect failed 3/31/2020 1:26:52 PM Debug ESNAC 172.16.0.1:8013, Secondary - 0 3/31/2020 1:26:52 PM Debug ESNAC CKeepAlive::SetState 3/31/2020 1:26:52 PM Debug ESNAC Not Registered 3/31/2020 1:26:52 PM Debug ESNAC m_dwAutoconnectWhenOffnet false 3/31/2020 1:26:52 PM Debug ESNAC OnnetOffnet result: false 3/31/2020 1:26:52 PM Debug ESNAC End searching for FGT 3/31/2020 1:26:52 PM Debug ESNAC dwSilentReg false 3/31/2020 1:26:52 PM Debug ESNAC bFirstKA true 3/31/2020 1:26:52 PM Debug ESNAC Start searching for FGT 3/31/2020 1:26:52 PM Debug ESNAC Searching Default GW 3/31/2020 1:26:52 PM Debug ESNAC NetGetDCName failed with error: (0x995) 3/31/2020 1:26:53 PM Debug ESNAC Timeout in select in SocketConnect 3/31/2020 1:26:53 PM Debug ESNAC Socket connect failed 3/31/2020 1:26:53 PM Debug ESNAC 172.16.0.1:8013, Secondary - 0 3/31/2020 1:26:53 PM Debug ESNAC CKeepAlive::SetState 3/31/2020 1:26:53 PM Debug ESNAC Not Registered 3/31/2020 1:26:53 PM Debug ESNAC m_dwAutoconnectWhenOffnet false 3/31/2020 1:26:53 PM Debug ESNAC OnnetOffnet result: false 3/31/2020 1:26:53 PM Debug ESNAC End searching for FGT

If you need moe information let me know.

BR Mario